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Link to Six Sigma Job Forum

 

(posted 01/22/09)

Director of Quality Legal Technologies E-Discovery Products and Services

Kroll Ontrack (www.krollontrack.com) provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, we provide data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, and trial consulting and presentation services.

As a result of continued growth, we are seeking a Director of Quality to join our Eden Prairie, MN team.  In this highly visible role, you will maintain, improve and drive quality programs within Electronic Discovery Products/Services by identifying, addressing, and resolving quality risks associated with delivering highly-dynamic, professional technology services/products.  Responsibilities include quality strategy development, process improvement, workflow management, quality control, staff development, and performance measurements. The Director of Quality, Electronic Discovery Products/Services must embrace the responsibility of providing service delivery quality that exceeds customer expectations.

Additional Responsibilities:

1. Implement quality standards, specifications and requirements.  Perform audits and verifications regularly using best practice methods. Develop and deploy quality-related initiatives and executive-level progress summaries
2. Provide regular communications ensuring that employees at all levels understand objectives, values and results of quality-related initiatives
3. Identify and document risks to quality, establish corresponding reliability/risk mitigation goals and response plans
4. Ensure client satisfaction meets or exceeds established goals, investigating and responding to any customer complaints regarding quality  
5. Travel Requirements: 0-10%, may involve occasional international travel

Qualifications:

1. Bachelor’s or Master’s Degree in related field or an equivalent combination of work experience and education
2. 15 years of quality management experience with five years managing in a dynamic, service-oriented, technology environment
3. Minimum 5 years personnel, project, and budget management experience
4. Certification in formal quality methodology (e.g., American Society of Quality, Quality Auditor, Lean Six Sigma)
5. Clear and effective communication and collaboration with internal and external clients to include verbal, interpersonal, listening, influencing and presenting.
6. Working knowledge in areas of business design and change management
7. Knowledge of Legal Technologies market is highly desirable

How to Apply: 
For immediate consideration or for more information about Kroll Ontrack and our offerings, please visit www.krollontrack.com and apply for job number EDE000JS; please include cover letter and salary requirements.

Kroll Ontrack offers you a challenging and creative work environment, competitive salary, quarterly incentives, 401(k) plan with matching contributions, health and dental benefits, short and long term disability coverage, as well as the opportunity to play a key role in shaping our future. 

Kroll OnTrack
“An Equal Opportunity Employer M/F/D/V”

 

The Company: Thoratec Corporation (posted 8/26/08)
 
Thoratec Corporation is a leading manufacturer of circulatory support products for use by patients with congestive heart failure. The Thoratec Ventricular Assist Devices (VAD), or VAD's, offers external and implantable products that provide circulatory support for both acute and long-term needs.  We utilize our proprietary technology and expertise to help the cardiac surgeon dramatically improve the lives and outcomes of those suffering from cardiovascular disease. 

The Role: Black Belt, Lean Six Sigma Program Manager

We currently have an opportunity for a Black Belt, Lean Six Sigma Program Manager in our Operations Department based in our Corporate HQ office located in Pleasanton, Ca. 

The Black Belt, Lean Six Sigma Program Manager will be responsible for developing, leading, deploying, and implementing a Lean/Six Sigma program within the Cardiovascular Division of Thoratec, Corporation. The position will also partner with organizational leaders to support, lead, and drive cross functional projects and business critical initiatives that have a strategic or global business impact utilizing Lean/Six Sigma tools and methodologies.
                                                                       
DUTIES/RESPONSIBILITIES:

• Develop the architect and implement a Lean/Six Sigma improvement process.
• Deliver Lean/Six Sigma training; Ensure consistency of core training.
• Proactively lead high value Lean/Six Sigma business improvement efforts.
• Communicate with the Executive Management Team on the status of continuous improvement projects.
• Partner with executive management business leaders, project champions, and process owners in developing a portfolio of continuous improvement projects that are aligned with business unit goals and objectives.
• Serves as the Lean/Six Sigma technical content expert and build organizational sustainability of process improvement knowledge and strategies.
• Discover application opportunities for continuous improvement strategies and tools.
• Manage to financial and project delivery expectations.
• Educate and coach employee to become change agents utilizing Lean/Six Sigma methodologies.
•  Achieve a strong business culture of Continuous Improvement.
• Maintain currency of knowledge and information regarding the use of Lean/Six Sigma methods and tools in regard to complex, high visibility performance measurement and management initiatives
• Maintain compliance to corporate governance standards. (i.e. Sarbanes-Oxley, FDA Class III guidance, Corporate SOPs, etc.)

EDUCATION AND EXPERIENCE:

• Proficiency with Lean/Six Sigma tools and methodologies acquired through formal training and/or direct work experience with a certified Master Black Belt.
• Demonstrated analytical skills.
• Process Oriented – Experience in, or working with process mapping, value mapping, and process analysis.
• Strong knowledge in all aspects of project management including but not limited to requirements gathering, analysis design, planning, testing, documentation, and production implementation.
• Experience in training and applying Lean/Six Sigma methodologies encompassing Lean, DMAIC (Design-Measure-Analyze-Improve-Control), and DFSS (Design For Six Sigma).
• Strong demonstrated team leadership and relationship skills.
• Familiarity with audit, compliance, and Quality System process requirements.
• Excellent verbal & written communication skills; strong interpersonal and influencing skills.
• Highly results oriented; ability to effect change in a high paced environment.
•  8 years experience in the application of Lean/Six Sigma tools & Methodologies with at least 5 years as a certified Black Belt or equivalent leading multi-dimensional process improvement projects.
• B.S. degree required; M.S. degree preferred

We offer an excellent benefits package including medical/dental and vision, EAP, 401K, ESPP & tuition reimbursement. EOE M/F/D/V.
Apply online at: http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=THORATEC&cws=1&rid=392
If the link does not work, simply copy the complete URL and paste it into your browser's address line.

Black Belt - The Joint Commission (posted 10/03/08)

Improvement – it’s something we all strive for. It’s something that drives us and fills us with a sense of accomplishment. At The Joint Commission, we aspire to continually advance the safety and quality of health care. We accredit organizations and programs that adhere to our national consensus-based standards, which are developed in collaboration with health care institutions and key stakeholders to ensure their relevancy. We invite you to join our team committed to quality.

The Black Belt supports the Joint Commission’s activities associated with establishing and sustaining a robust process improvement culture. You will lead strategic projects and mentor Green Belts. You will learn and then enable others in adapting Six Sigma, Lean CAP, and other performance improvement methodologies to drive results. You will support the Master Black Belt in the development and implementation of quality improvement training for employees, which includes training Green Belts and White Belts. You will provide expert advice to process improvement teams regarding team dynamics, change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis.  As internal black belts are developed, you will also provide guidance to process teams in the external health care community, as a part of our strategy to employ Lean Six Sigma tools to improve the quality and safety of patient care.
 
Requirements: Bachelor’s Degree required; MBA preferred not MBA required. Clinician with seven to ten years business/operations experience responsible for a budget of $50M or more in a health care delivery or consulting environment.  Certified Six Sigma Black Belt, with a minimum of one year experience to train Black Belts and/or Green Belts in Lean Six Sigma. Technical mastery of Six Sigma and Lean tools and methodologies, including DMAIC and able to lead Kaizen. Experience leading a minimum of five or more Lean Six Sigma projects to closure. Previous experience in health care environment desired. Proficient with Minitab software.

Must be able to travel 25% of the time. Excellent benefits package.

For immediate consideration, send your resume to: rmjobs@jointcommission.org

The Joint Commission is an Equal Opportunity Employer.

Helping Health Care Organizations Help Patients

 

Six Sigma Master Black Belt Providence Health & Service Portland, OR (posted 6/25/08)

An opportunity exists for a Master Black Belt to join the Operational
Excellence team with Providence Health and Service in Oregon, the most
progressive healthcare system in the state in adopting Six Sigma
methodologies.

Providence Health & Services is rated, not only as one of the best
employers in Oregon, but is a national award winning health system that
extends across a five-state area - from Alaska through Washington,
Montana, Oregon, and into Southern California. The system employs more
than 47,000 employees, operating 27 acute care hospitals, and more than
35 non-acute health care facilities, as well as physician clinics,
health plans, and numerous other health and education services.

This individual will work within a supportive and well regarded team, in
partnering with the leadership of Providence St Vincent Medical Center,
a Magnet hospital and the largest Providence hospital in Oregon. You
will partner with senior clinical and business executives to coordinate
all process improvement efforts to ensure synergy in the support of
strategic plans tied to the connected experience of care we are looking
to provide our patients as they journey through our healthcare system.

If you are a certified Six Sigma Master Black Belt or Black Belt, with
at least one year experience teaching and training in formal change
processes such as Lean, CAP, Work-Out TM and Six Sigma, and would be
interested in finding out more about this role, contact our recruiter at
fiona.gladden@providence.org or apply online at

www.providence.org/careers direct link here #33115.

Take your career to the next level.

Hurley Medical Center is a Level III NICU and a Level I Trauma Center. That means our professionals see tough cases, work with the latest technology and experience a higher level of care. It’s time to rediscover your true calling – doing great things. We are currently recruiting for the following positions:

DIRECTOR OF EDUCATION AND ORGANIZATION DEVELOPMENT

Develops, implements and evaluates a wide range of services, systems and programs that support planned organizational change, improve employee and management skills, and enhance organizational capabilities and effectiveness. Establishes a learning organization.

Master's degree in Education, Human Resources Administration, Organizational Development, Psychology, Health Services or related field. Five (5) years of professional experience in management development /organizational development, two (2) years of which must be in process improvement and process improvement certification, preferably as a Black Belt in Six Sigma or Lean Six Sigma.

We’re doing great things. Are you? It’s time to find out. Please send your resume, indicating position of interest, to: Hurley Medical Center, Job Opportunities, One Hurley Plaza, Flint, MI, 48503, (810) 257-9140; Fax: (810) 762-6513; E-mail: resume@hurleymc.com. We are proud to be an Equal Opportunity Employer.

Clinical Excellence. Service to People.

 

 

 

Joint Commission - Certified Master Black Belt

Requirements for this position include: Minimum of a Bachelor’s Degree required, Master’s Degree preferred. Seven Improvement -- it’s something we all strive for.  It’s something that drives us and fills us with a sense of accomplishment.  At The Joint Commission, we aspire to continually advance the safety and quality of health care.  We accredit organizations and programs that adhere to our national consensus-based standards, which are developed in collaboration with health care institutions and key stakeholders to ensure their relevancy.  We invite you to join our team committed to quality.

The Master Black Belt supports the Joint Commission’s activities associated with establishing and sustaining a robust process improvement culture. The Master Black Belt is responsible for adapting Six Sigma, Lean, CAP, and other performance improvement methodologies to best meet the needs of the Joint Commission enterprise. The Master Black Belt is responsible for the development and implementation of a quality improvement training strategy for Joint Commission employees, which defines the type of training required for different employee roles. The Master Black Belt provides expert advice to process improvement teams regarding team dynamics, change management, process re-design strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis. Initially the Master Black Belt will coach internal process improvement teams; however, as internal black belts are developed, the Master Black Belt will also provide guidance to process teams in the external health care community, as a part of the Joint Commission’s strategy to employ Lean Six Sigma tools to improve the quality and safety of patient care. Desired seven to ten years of business/operations experience.

Certified Six Sigma Master Black Belt, with a minimum of two years experience as lead instructor to train Black Belts and/or Green Belts. Technical mastery of Six Sigma and Lean tools and methodologies, including DMAIC, DFSS, Workout, Kaizen, etc. Experience coaching a minimum of five Lean Six Sigma projects to closure. Previous experience in health care environment desired. Strong project management, interpersonal, and change management skills, including the ability to influence at all levels of the organization. Strong strategic business perspective and systems thinking capability. Results oriented with a demonstrated experience of balancing multiple tasks and priorities. Significant degree of customer sensitivity/acumen. Strong analytical and problem solving skills. Proficient with Minitab software.
Must be able to travel 25% of the time.
Excellent benefits package includes generous vacation, holiday and personal day schedule; 401K with company match; company paid retirement plan; flex time; business casual with casual Fridays; free covered parking and much more.

For immediate consideration send your resume to rmetsch@jointcommission.org

Please be sure to specify the job title on the subject line. The Joint Commission is an Equal Opportunity Employer

 

 

AL TAYER GROUP LLC- Dubai- United Arab Emirates
website: altayer.com
Job Title : Process Analyst.  Reports to : Business Excellence Manager
Location: DUBAI
Principal accountabilities.

1. Understand the business environment and ensure deployment initiatives are relevant and timely.
2. Map all the existing/new processes for the organization & own the documentation of all processes of the organization.
3. Assist in identifying continuous improvement opportunities within existing processes.
4. Work with multiple stakeholders to understand the key problem areas and work with this team to develop solutions.
5. Train & Mentor the teams to drive improvement initiatives across organization.
6. Use DMAIC/Lean as a methodology to drive improvements.
7. Drive six sigma/Lean cultural change among the middle & lower management
8. Understand lean enterprise concepts and can identify & facilitate elimination of non-value-added activities
9. Implement sustained solutions - Set up all necessary control mechanisms such as dashboard, review procedures, responsibility matrix.
10. Report project status and results to Manager and Operations.
11. Reviews program plans to establish appropriate quality assessment (metrics planning) and improvement methodology.
12. Demonstrate team leadership and manage team dynamics in all aspects of the DMAIC model (define, measure, analyze, improve, control) and maintain Six Sigma principles.  
13. Other initiatives beyond process improvement projects will involve setting up right metrics to measure the process performance, automation initiatives, Failure modes elimination, Early warning systems etc.

Specifications

1. Individual is expected to hold a full time university degree or equivalent, with 5+ years of industrial experience, including 3+ years of relevant experience Business Process Improvement.
2. High Analytical ability – Ability to interpret large quantity of Data and identify trends     / discrepancies.
3. High Numerical ability- Accurately performs as series of complex calculations using automated formulae to generate meaningful Management Information.
4. Problem Solving Skills – Ability to think ‘Out of the Box’ and independently work around issues that arise from time to time.
5. Planning & Organizing skills – Plan and organize workload across multiple business requirements to meet tight deadlines.
6. Certified Black Belt.
7. Ability to influence, negotiate, and resolve conflict to reach consensus and common goals. Experience in the use of statistical tools/methodologies, computers, quality methods, and basic financial principles
8. Ability to communicate at all levels in an organization

Salary and Benefits: Tax Free Competitive Salary including Yearly Return Fare to City of Origin.
Please send all resumes to: Tabassum SHAIKH, tshaikh@altayer.com

Description (posted 11/14/07) In partnership with the Director of Operations, the Lean Kaizen Manager is responsible for providing leadership and guidance in the development and implementation of Lean and Kaizen techniques within the Energy Group. This includes strategic planning, developing capability (knowledge) and capacity (people), training and certification of others, and leading Lean/kaizen activities for Project Teams. 1. This position will be responsible for implementing Lean/Kaizen within the Energy Group. 2. Assist with establishing a culture of continuous improvement and providing value to the Customer. 3. Lead the creation and organization of the group’s Kaizen Promotion Office (KPO) and put it into action. Assist in developing the group’s strategic plan for Lean/Kaizen and putting it into action. 4. Coordinating Lean/Kaizen activities for the operating group. 5. Organize the group’s approach to Continuous Improvement at project sites around the country specifically designed to improve safety, quality, and efficiency using Lean/Kaizen techniques. 6. Lead/organize Value Stream Mapping activities for the group. 7. Work with outside consultants to develop Lean/Kaizen tools and techniques that fit with Mortenson. 8. Lead project teams in capturing standard work including documentation through Integrated Work Instructions and Best Practices. 9. Assist with identification, collection, and reporting of performance related data associated with standard work (Safety, Quality, Cost, Delivery, and Morale). 10. The position will be responsible for providing training and certification of Team Members on Lean/Kaizen Continuous Improvement techniques (value stream mapping, kaizen events, 5-S, Standard Work, etc.). 11. Assist in identifying, hiring, and evaluating other Lean/Kaizen personnel. 12. Serve as a valued resource for Project Teams. 13. Member of Mortenson’s Kaizen Promotion Council. 14. Attend, participate and present at conferences as required. Requirements - Minimum 3 years experience within a Lean/Kaizen Environment preferred. - Minimum of 10 years experience in construction, design, engineering, quality management, or related industry required. - Successful experience leading values stream analysis and kaizen events. - B.S. or B.A degree from an accredited college or university preferred. - Certification in Lean or Kaizen a plus. - Excellent interpersonal, communication, writing, presentation, management, facilitation, training, and leadership skills. - Strong strategic planning skills. - Excellent people skills including conflict resolution and situational leadership. - Possesses advanced training skills including Train-the-Trainer. - Demonstrated ability to multi-task and prioritize. - Excellent understanding of Lean and Kaizen. - Experience managing teams, people, and processes. Can organize and manage the work of others. - Experienced with issue management. Can work professionally with Senior Leadership, Operating Group Leadership, Safety and Quality staff, PMs, Superintendents, Project and Field Engineers, Foreman, and Craft Workers to resolve issues. Able to discuss and resolve technical issues with Customers, Architects, Engineers, and Subcontractors in a professional manner as called upon. - Understands the concept of value from the Customer’s perspective. Enhances customer relationships through providing excellent service. - Must be self-starter, independent worker, computer literate. - This position is based at Company Headquarters in Minneapolis, MN. - Travel will vary (up to 80%) depending on Company needs. The M. A. Mortenson Company is an Equal Opportunity Employer. M.A. Mortenson Company is a drug free and alcohol free workplace. Apply Here

 

Career Opportunity U.S. Department of Transportation Federal Aviation Administration

posted 11/14/07

Career Opportunity
U.S. Department of Transportation
Federal Aviation Administration
 
Announcement Number:  AWA-AQS-08-AB95164-07515
Opening Date:  Nov 07, 2007
Closing Date:  Nov 21, 2007
Position:  Lean Six Sigma Technical Specialist
Series:  301
Business Component:  Associate Administrator for Aviation Safety, Office of Quality Integration and Executive Services, Quality, Integration and Process Division, AQS-100    

Duty Location(s): Washington, District of Columbia - Vacancies:  1  
Salary Range:  $66,529 - $125,943, FV-I / FV-J  
Who May Apply:  All Sources 
Job Status:  Full Time 
Appointment Duration:  Permanent

We are not accepting applications from non-citizens.

Description of the Position

Duties:   The focus of this position is to lead, plan, design, develop, and facilitate the deployment of Lean/Six Sigma activities within the Aviation Safety Organization (AVS). The incumbent serves as the experienced Technical Specialist for Lean/Six Sigma and applies these principles to the AVS Quality Management System (QMS) and System Safety. The incumbent serves as the lead Lean /Six Sigma change agent with the intention of attaining long term culture change; provides team consulting, training and mentoring; and serves as coach, facilitator or negotiator in coordinating Lean/Six Sigma improvement team initiatives and in proper application of Lean/Six Sigma tools and methodologies. The incumbent continuously improves Lean/Six Sigma skills sets, learns how to use and apply new tools for effective and efficient applied use, and teaches the use of new tools. Additional responsibilities include: identification and recommendation on business process improvements by applying lean management principles, Lean/Six Sigma concepts, complex system design and integration; extensive research and analyses; investigation and inspection activities within established schedules. The incumbent develops and delivers training to support Lean/ Six Sigma activities within AVS. The incumbent serves as an integral member of AQS-100. The incumbent provides information to guide AQS-100 in conducting a complete system safety analysis, and continually provides analysis and feedback to support the continual improvement of the AVS QMS. The incumbent participates in the design and development of unique data structures and databases for AVS.

Minimum Qualifications:  All applicants must demonstrate one year of specialized experience equivalent to the next lower grade in the Federal government. Specialized experience is experience which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to the next lower grade level in the normal line of progression for the occupation in the organization. Eligible candidates will be evaluated based on their possession of knowledge, skills, and abilities related to the position being filled.

IN ADDITION TO THE BASIC REQUIREMENTS DESCRIBED ABOVE, CANDIDATES MUST MEET THE SELECTIVE PLACEMENT FACTOR IN ORDER TO BE CONSIDERED FOR THIS POSITION. ALL APPLICANTS MUST ADDRESS THE SELECTIVE PLACEMENT FACTOR ON THE SPACE PROVIDED. FAILURE TO ADDRESS THE SELECTIVE PLACEMENT FACTOR WILL RESULT IN APPLICANT NOT RECEIVING FURTHER CONSIDERATION FOR THIS POSITION.

7. SELECTIVE PLACEMENT FACTOR: Six Sigma Certification (Black Belt).
 
Other Job Requirements:

1. Experience in planning, developing, and implementing Six Sigma training programs.
2. Experience in planning, developing, and implementing Lean activities.
3. Skill in performing process evaluations utilizing the Lean/Six Sigma concepts.
4. Knowledge of the auditing processes.
5. Ability to work with high level officials and teams.
6. Ability to present technical information to various audiences.
 

YOU MUST APPLY ON-LINE TO RECEIVE CONSIDERATION FOR THIS VACANCY.  Click HERE to Apply Now.

Your application must have a status of "Submitted" before 12:00 AM (midnight) Central Time on the Close Date for it to be accepted. 
 
 Applicants must complete all ASAP sections for further consideration

1. Salary range includes a Locality Pay of 18.59% for Washington Metro area
2. Applicants must apply on-line (https://jobs.faa.gov). Applications must have a status of "Submitted" before 12:00 AM (midnight) CST on the closing date for it to be accepted.

3. The manager may interview all, some, or none of the referred candidates.

4. Permanent Change of Station expense is authorized (actual expense method).

5. You may be asked to verify information you have provided on your application for employment with the FAA, such as proof of citizenship, military service, disability status, or selective service registration, or to supply copies of transcripts, military documents, references, or other supporting documentation.
6. AVS organizations in Headquarters may fill similar positions from this announcement.

7. Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to certain newly appointed or reappointed employees. In order to receive consideration for such benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave accrual is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.

8. If you have served on active duty for more than 180 consecutive days, any part occurring between September 11, 2001 and the last date of Operation Iraqi Freedom, you may be eligible for veteran's preference. Please fax proof of active duty military service (DD-214 or military orders) to the HR Specialist listed on the vacancy announcement. Be sure to write your name and the announcement number directly on your faxed documents to (202) 267-7032, attention Agnes Brooks.

For more information about this job, call Agnes Brooks at 202-267-7006 or email to agnes.brooks@faa.gov.
Servicing HR office:
   FAA Washington Headquarters
   800 Independence Ave, SW
   Room 523
   Washington, DC 20591
   202-267-8012 

 FAA is an Equal Opportunity Employer
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, sex, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on www.faa.gov/acr or by contacting the local FAA Civil Rights Office.  

Lean Master/Sensei Dallas-Ft. Worth, Texas (posted 9/12/07)

Responsible for leading complex integrated business implementations, conducting and leading consulting engagements, provide direct support for new business development and existing expansion and continuous improvement, and supporting diagnostic business analysis projects for internal or engaged clients. The expectation is to have thorough understanding of multiple Supply Chain competencies, business analysis methodologies, and project leadership experience.

Knowledge of the Supply Chain Council SCOR methodology and supply chain operations experience are considered strengths which will be important in developing a connection with client operations team members in the validation of solutions viability and the ability to meet customer expectations.

Accountable to business/operations community during these Value Chain Assessments. Daily interaction with customers and internal functional support teams to ensure process results are achieved on time and within budget and present ideas and maintain process guidelines to executive level business personnel.

Travel (70%) is required in support of customer or project needs.

Position Requirements:

A Bachelors degree in Industrial Engineering or Business is required with a preference to have a Masters degree. Five to ten years of industry related experience in logistics, manufacturing, and project management is required. Candidate must be proficient with computers to include knowledge of MS Office, Lotus Notes, Project, Office Suite, Visio, Optima and other software that may be job specific. Must possess excellent presentation skills and have the ability to manage support people in a matrix environment, be proactive with a continuous improvement mindset motivate and generate results through influence and be a coach, teacher and helper all at
the same time. Prior experience in operations, project management, consulting and thorough knowledge of supply chain industry is essential to being successful in this position. Travel is required in support of customer or project needs.

Additional Specific Requirements:

Must have a Lean Master/Sensei certification. Must have at least 5 years experience in deploying the Lean Enterprise tools in a Supply Chain environment. Must have at least 7 years experience in mentoring others as a Lean sensei. Must have 8 to 10 years experience in the Toyota Production System/Lean Enterprise. Must be well versed in the Toyota Production System. Six Sigma Black Belt certification is a bonus. Supply Chain Management experience is a bonus.

To apply, send resumes to:
Lesley Regalado
Career Resource Services
Lesley@CareerResourceServices.com

 

Amware Logistics Services - Six Sigma Projects Manager (Posted 8/28/07)

Position: Six Sigma Projects Manager Reports To: Vice President of Operations
Location: Atlanta, GA Travel:Estimated 25%

Summary of Position
Responsible for designing, implementing, monitoring and, where necessary, initiating appropriate corrective action with regard to operational efficiency, cost performance and profitability monitoring systems. Continuous improvement and methods analysis using appropriate tools such as Six Sigma or Lean form an integral part of this function.

Principal Accountabilities:

• Designs internal controls, processes, procedures and reports that adequately measure key Operations data. These include but are not limited to, Dashboard, KPI Tracking, Operating Costs, Flash Reports.
• Development and implementation & analysis of cross functional reports that lead to service and quality improvement and cost savings and profitability initiatives.
• Assists in 3PL new account analysis & setup as well as prospective account solutions selling as this relates to storage, handling and operational costing.
• Train / mentor / enforce 3PL "Circle of Life" with GM's
• Revise and publish operational procedures as appropriate.
• Conduct monthly P&L review with VP of Operations, GM's and Regional Managers.
• Create & Publish weekly summary report to keep Executive staff abreast of results.
• Research / analyze current operations using appropriate methodology with a view to recommending / implementing new methods as deemed appropriate in order to benefit from a Continuous Improvement philosophy.
• Monitor existing Operational & Cost reports to ensure operational, cost and profitability performance is on track to meet or exceed stated objectives.

Scope
Bachelor’s degree in Operations or related field or equivalent related work experience. 5-7 years progressive operations experience in a manufacturing environment with 3-5 years Plant Manager experience. Minimum of Six Sigma Green Belt certification required.

Knowledge and Skills

• Significant computer analysis capabilities, specifically in excel. Basic skill in MS Access is a benefit.
• Strong oral and written communication skills. Problem Solving skills, Organizational skills, Supervisory skills and Analytical Skills.
• Good working knowledge of Cost Accounting and Cost Analysis.
• Effective presentation and negotiation skills.
• Ability to handle a fast changing environment.

Decision Making:

• Makes decisions regarding reporting and / or analysis requirements.
• Decides what areas of the business require further investigation based on analysis performed.
• Decides on analytical / investigative priorities.
• Determines and recommends optimal solution using appropriate methodology.

Key Contacts

• Works with Executive Management Staff, Senior Management of Operations (ALS & APS), Finance, IT and HR.

Approach

• Ability to work overtime, if needed.  Ability to travel when necessary.  Exposure to the outdoors climate, heat and cold.  Exposure to the noise of machinery and tools.  Moderate exposure to dust.

Competencies

• Adaptability: Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirement, or cultures.
• Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Decision Making / Problem Solving: Identify and understand issues, problems, and opportunities: comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
• Facilitating Change: Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitate the implementation the acceptance of changing within the workplace.
• Initiating Action: Take prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Innovation: Generating innovative solutions in work situations; trying different ways to deal with work problems and opportunities
• Performance Management: Focus and guide others in accomplishing work objectives.  Address performance problems quickly and appropriately.
• Project Management: Direct and manage large-scale projects.
• Strategic Thinking: Obtaining information and identify key issues and relationships

Amware Logistics Services is a growing Third Party Logistics firm with 17 locations throughout the Southeast and Western states. We are an equal opportunity employer.

Please send all resumes to:
Tom Marshall Human Resources Manager tomm@amwarelogistics.com

 

Position Title:  Continuous Improvement Team Leader posted 7/16/07

Location: Tempe, AZ      
Department: Manufacturing/Operations       
Key Responsibilities: Identify, prioritize, coordinate and lead cost savings initiatives and activities. Coach, teach, write SOP's, implement process to maintain the improvement.
Teach plant partners and leaders so they learn and become competent in continuous improvement techniques.

Education and Experience Requirements:  Please check the Education and Experience requirements you meet.       
        Six Sigma Black Belt preferred.
        Bachelor's degree in Industrial Engineering, Chemical Engineering, or a related
        5+ years manufacturing experience required.    
       Leadership experience preferred.       
Skill Requirements: Please check the Skill requirements you meet.
How to Apply: Send your confidential resume to careers@schreiberfoods.com .  Put Continuous Improvement Team Leader in the subject line.

Please indicate how you heard about our exciting opportunities!!
Schreiber Foods Inc. is an Equal Opportunity Employer.

Our Philosophy:  At Schreiber Foods, people are our most important asset and provide our competitive edge in an ever-changing industry. Our goal is to attract, retain and develop quality conscious people who not only fit our culture of excellence, but work to enhance it. To achieve this goal, we offer excellent opportunities for career growth, community involvement, and provide an environment of continuous learning. In addition, we offer a competitive compensation and benefits package.

Our Company:  Schreiber is much more than just a cheese company. We are a $3+ billion global enterprise and the world's largest customer-brand dairy company. We are an innovative, team-oriented company with more than 5,000 employees – we call ourselves partners – working together around the globe to provide custom-designed, high-value products and services to our customers.

posted 7/2/07

Quality Manager SBT - Siemens Building Technologies - IL - Buffalo Grove

Company Description
At Siemens Building Technologies, Inc., we've made a name for ourselves by helping facilities perform at their optimum level. We have done this by providing cost-effective facility performance solutions for the comfort, life safety, security, energy efficiency and operation of buildings. But what is at the very foundation of our success? Our People.

Job Description
Quality Manager - Process Improvement Six Sigma Certified
In this dynamic role as the Quality Mgr supporting our SBT Corporate and Division customers, you will support division strategic vision and business objective by driving business process improvement activities relating to division management systems, services and activities. Making use of your strategic orientation in a non-traditional Six-Sigma environment, you will be responsible for developing and managing the implementation of division quality strategy and plans as well as leading division process improvement activities and communications ensuring customer loyalty and satisfaction, profitable growth, productivity improvements, business excellence and partnership with existing quality organization locally and globally.

Essential Duties:
Develops and implements quality management strategy and plans including resources, systems, timing and financial impact to support, collaborate and integrate with the organization's annual business plan and long term strategy.
Works with, advises and teams with other functions, divisions and operating companies to provide quality solutions according to company standards and needs; documents processes and policies, defines and implements improvement opportunities, and monitors performance according to agreed upon standards.
Advises and assists division headquarter and field management on quality issues and activities; leads or oversees the determination of root cause of quality issues, development of corrective actions and recommendations, and implements process changes when appropriate.
Establishes and implements communication strategies and plans to increase awareness and improvement of quality issues across the division. Also, reports on changes to internal and external standards and ensures continued communication of performance results to appropriate individuals, teams and locations.
Works with and advises others to develop and maintain quality systems including the establishment of standards relating to implementation and improvement of product and service quality.
Works with customers and suppliers as necessary to ensure customer and company satisfaction on situations impacting or involving quality.
Represents SBT US within the worldwide Siemens.
Performs staff management and administrative responsibilities of: recruitment, performance evaluation, mentoring, skill development, disciplinary action, and salary management. Manages staffing and budgetary performance and requirements to ensure organizational effectiveness. Sets department performance standards and ensures process adherence. Provides the tools, training and environment necessary for staff to be successful.

In order for you to qualify:

Must have Bachelor's degree in Quality Management, Business Management or Business Process Operations with eight to ten plus years of direct quality experience required; Six Sigma Black Belt required with Master Black Belt Certified highly preferred.
Must be results oriented; possess superior team building and coaching skills, excellent leadership and communication skills.  Some travel will be required. Click to apply here.

 

Opening for Senior RAS Product Manager
Boulder, CO or Longmont CO or Wichita, KS (added 6/15/07)

ABOUT LSI:

LSI Corporation is a leading provider of innovative silicon, systems and software technologies that enable products which seamlessly bring people, information and digital content together. We offer a broad portfolio of capabilities and services including custom and standard product ICs, adapters, systems and software that are trusted by the world’s best known brands to power leading solutions in the Storage, Networking and Consumer markets.

ABOUT THE JOB: Position will be responsible for analyzing data from various disparate sources for the purpose of driving requirements to improve our customers' experience with our storage products. It will also drive process improvements.

Description: The Senior Field Product Manager is a challenging and cutting-edge position working across internal product management, support and engineering functions and with OEM customers to drive advancements in LSI ESG products and services for improved Reliability, Availability, Serviceability, Usability and Installability (RASUI). Strong verbal and written communication skills as well as tenacity and influencing skills are required to successfully work across these functions to drive RASUI progress. In addition, data analysis and reliability / availability modeling skills are critical in this role.

Responsibilities: Working both individually and in team environments the Senior Field Product Manager will:

• Identify and consolidate various disparate sources of data internal to LSI ESG and working with OEM customers to provide a complete picture of the RASUI performance of LSI ESG products and services. Continue to develop additional data sources (such as “phone home” remote telemetry, availability monitoring, etc.) to provide further detail to direct improvement activities.

• Complete various statistical analyses using data available to establish trends in performance (control charts), develop improvement priorities (Pareto charts and FMEA), demonstrate product improvements (hypothesis testing) and to demonstrate product capabilities (Process capability or availability analysis).

• Develop compelling business cases to drive actions based on conclusions from the data analysis above. Provide clear evidence to indicate the opportunity to take actions and/or the risk of inaction in business terms. Present data and business cases to various business forums (including portfolio management teams, product line teams and executives) to influence development of high priority RASUI improvements.

• Follow through to assure successful implementation of new product capabilities or services in the field and track performance using available data.

• To supplement field performance data, develop models to predict system level performance based on component capabilities. Predict system reliability, availability, service calls, data loss probabilities, etc. for various configurations being considered to guide product development or OEM customer architecture selection.

• Collect competitive information on RASUI performance and drive focus on RASUI culture and RASUI enabling processes and product requirements to differentiate LSI ESG offerings from other market players. Define RASUI capabilities needed to compete effectively in various storage markets.

• Partner with key OEM customers to refine data collection opportunities, identify improvement priorities, develop models to support selection of configurations to deploy and to resolve critical field issues.

• Lead cross-functional teams to identify and implement process improvements to enhance the customer experience with LSI ESG products and services.

Competencies:

Problem Solving - Ability to use available data combined with statistical analysis and logic to provide an honest assessment of performance of LSI ESG products & services in the field. Piece together numerous sources of information to develop consolidated list of priorities for improvement.

Technical Skills - Knowledge of design or technical support of computer-related products is required. Familiarity with RASUI techniques and industry best practices such as Fault tolerant design, FMEA, HALT/HASS testing, etc. Proficiency with statistical analysis and reliability modeling methods and tools such as Minitab and Relex required. Specific statistical analysis competencies required include Hypothesis testing, control charts, Pareto analysis and process capability analysis. Proficiency with Microsoft Word, Excel and Power Point is required. Familiarity with database concepts and/or Microsoft Access for data analysis is desirable.

Interpersonal Savvy - Able to work well with and influence others across various LSI internal functions and external to LSI. Establish constructive relationships at all levels to enable (1) gathering and analysis of data from outside sources, (when this is not a primary goal of the outside source); and (2) the acceptance and implementation of product and service improvements.

Business/Marketing Skills – Ability to use financial tools such as ROI and NPV analysis to build solid business cases. Understanding of marketing environmental analysis and its application to drive product requirements.

Written and Verbal Communication - The incumbent will have the ability to communicate clearly and succinctly in a variety of communication settings and styles. Peer-Peer, Subordinate-Management, Vendor-Customer, and with company executives.

Presentation Skills - Ability to develop and make presentations to all levels of management and groups of peers to inform and influence others.

REQUIREMENTS:

• Bachelors and/or Masters Degree in Engineering or Computer Science.  MBA is a plus.

• Demonstrated experience with RAS methods and quality and statistical tools to drive product and business process improvements. Six Sigma Black Belt experience desirable.

• Minimum of 12 years experience with products in a computer or related field, in a development, technical support, or quality capacity. Experience in the storage industry desirable.

HOW TO APPLY: All candidates are requested to apply through our web site at www.lsi.com. Start by clicking on the link: "About LSI", then click on "Careers", then click on "Search LSI Jobs", then click on "LSI Jobs Database 1", then click on requisition number "07-2344"

We are unable to accept resumes/profiles from any 3rd parties (recruiters, agencies, contract firms, search firms, etc.), at this time.  Thank you for considering this opportunity and we look forward to your early response.

 

 

 

Added 6/11/07

Chevron Corporation, one of the worlds leading companies, employs over 59,000 people in 180 countries. We are involved in virtually every aspect of the energy industry - from crude oil and natural gas exploration and production to refining, as well as marketing and transportation of petroleum products.

The Chevron Global Upstream organization consists of North America and International exploration and production operations.

We have opportunities for LEAN SIGMA PROCESS IMPROVEMENT FACILITATOR (BLACK BELT)at various locations within the United States in our upstream exploration and production operations including Bakersfield and McKittrick, California, Houston, Texas, and Grand Junction, Colorado. By applying to this requisition, you may be considered for any of these locations, please note if you have a location preference.

If you are interested in a career as a LEAN SIGMA PROCESS IMPROVEMENT FACILITATOR (BLACK BELT), please see the position details below and apply directly to this position online:

LEAN SIGMA PROCESS IMPROVEMENT FACILITATOR (BLACK BELT)

The primary responsibility of this full-time process improvement facilitator position (also referred to as a Lean Six Sigma Black Belt) is to lead/facilitate/execute 1 to 3 improvement projects simultaneously which last from 4 to 7 months each. It is expected that 3 projects will be successfully completed annually with a cumulative potential financial benefit of $2 million (Note: In the upstream oil and gas production sector, Lean Sigma project values average $1 million; median value $600,000.) The position has some responsibilities for assisting with the local area Lean Sigma deployment that may include mentoring other part-time facilitators, tracking the local deployment scorecard and reporting results.

RESPONSIBILITES:

• LEADERSHIP and FACILITATION of Lean Sigma Process Improvement Teams. The Black Belt helps to set stretch goals and guides the team through the DMAIC improvement roadmap. ID the critical input factors then facilitate the necessary changes to achieve process improvements. Challenge old ways of doing business and act as a change agent.

• DATA ANALYSIS and INTERPRETATION. Design and-or improve measurement processes, perform analysis using appropriate tools and interpret the results using critical thinking to reach sound conclusions and make reasonable and doable recommendations. Work with the team to implement the recommendations, verify impact, and establish a control plan.

• DETERMINE FINANCIAL BENEFIT of process improvements. Convert process metric improvements into an auditable financial benefit. Responsible for documenting and obtaining operations and finance agreement on formal project look backs.

• TEACH, COACH, AND MENTOR team members and other facilitators in Lean Sigma tools. Provide assistance as needed with other facilitator’s improvement projects.

• COMMUNICATION of area level Lean Six Sigma deployment scorecard.

NOTE: Resumes submitted in response to this job opening may be reviewed and processed for Chevron by an independent contractor.

Qualifications:
• Company or professional organization issued certification as a Lean Sigma Black Belt or Green Belt or Lean Master.

• Demonstrated experience facilitating improvement teams that produced verifiable results. (Completed minimum of 2 weeks of training plus successful improvement project completion with verified financial benefit).

• Highly skilled in both Lean and Six Sigma tools and the DMAIC methodology. Ability to analyze data and use critical thinking to reach logical conclusions.

• Demonstrated personal leadership of cross functional teams. Communicates a compelling need for change and helps establish a vision for improvement.

• Ability to manage by influence in a consultative role.

• Skilled in leading and coordination of business programs.

• Demonstrate highest safety & environmental performance and leadership traits must be proactive in addressing safety issues and have a proven track record of strong support of processes that support Incident Free Operations. Demonstrate support of management objectives and be a change champion. Have a good understanding of safe design & operating principles.

• Ability to work effectively (minimal supervision) in a diverse, multidiscipline team environment. History of success working with complex processes and organizations to ensure project resources (material, equipment, and resources) are secured efficiently. Employ organizational skills, managing diverse workload for multiple customers.

• Demonstrate strong written and verbal communication skills, must be able to effectively communicate with management, customers and direct reports. Should have the ability to recognize communication gaps and appropriately address them.

• Ability to effectively manage or actively support the work team in a diverse, multidisciplinary group. Ability to maintain positive relationships with peers, contractors, supervisors, and customers.

• Bachelors degree preferred in Engineering, Science, or Mathematics plus minimum of 5 years work experience.

Relocation benefits will be considered.
Expatriate Assignments will be considered.
This is a safety sensitive Position.

To apply or to learn more about this position, please go to www.chevron.com and view Chevron job opportunities currently available. You may use the keyword LEAN SIGMA to find these jobs.  Individuals must follow Chevron's process by applying online. No phone, fax, or email inquiries, please, from candidates or external recruiters

 

 

Millipore - Process Excellence Manager II - Appy Here (Added 6/6/2007)
This position will focus on driving process efficiencies in a Global Supply Chain environment in our Corporate Headquarter Facility located in Billerica, Massachusetts.
Lead Lean concepts and Six Sigma rigor in order to systematically drive and implement process improvements throughout the S G & A/Transactional functions. Conceive, lead, coach, and manage multiple Six Sigma and Lean improvement projects as prioritized by senior management. Use project management, DMAIC, DFSS and Lean methodology to complete projects and deliver process and financial results in specified time- frame. Incorporate voice of the customer requirements and data analysis in all process improvements. Develop and institutionalize appropriate metrics including dashboards, scorecards and productivity reporting. Participate in scorecard reviews and execution of customer focused improvement initiatives. Determine key drivers to reach customer satisfaction goals. Influence, collaborate and communicate with all levels of employees and management. Identify, leverage and share best practices. Mentor Green Belts and provide training in Lean and Six Sigma concepts.

Qualifications
BS/BA degree required.
Six Sigma Blackbelt certification required
Strong understanding of Lean concepts and Six Sigma methodologies via completion of formal training. Strong quantitative and analytical skills, with PC proficiency in Minitab, Visio and Microsoft Office. Experience leading and completing Action Works Outs/Kaizen Events/GreenBelt and Black Belt Projects with proven financial track record
Demonstrated high performance history; proven ability to execute and get results
Self-directed and able to work well under pressure in a dynamic environment
Strong interpersonal, facilitation, and coaching skills
Ability to influence and gain commitment at all organizational levels
Experience with planning and executing change
Outstanding project management and team leadership ability
Excellent verbal and written communication skills, including presentation skills
High level of energy and enthusiasm and ability to energize others
Desired 5 years prior experience in management role
3+ Years Black Belt/DMAIC experience
Ability to travel 25% by airplane or auto

TO APPLY FOR THIS OPPORTUNITY, PLEASE GO DIRECTLY TO OUR Millipore WEBSITE.

MANAGER OF SIX SIGMA
Description - posted 4/18/07
Ohio CAT, the Caterpillar dealer for the state of Ohio, is a leader in the heavy equipment and diesel engine industries, with 14 locations and approximately 1,000 employees statewide. Our continuing success has opened new employment opportunities company-wide. To address these opportunities, we are seeking a Manager of Six Sigma to work from the Broadview Heights, Ohio corpoarte office.

The Manager of Six Sigma will be responsible to lead and develop the Six Sigma team to effectively support continuous improvement in the company’s operations and profitability. The Manager will work with Senior Management to align Six Sigma projects with the company’s business strategies. The Manager will also lead their own Six Sigma projects.

Full-time Employment with Ohio CAT includes the following Benefits:
Retirement, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Educational Assistance, Flexible Benefit Plan and Credit Union.

Requirements
Five years of experience in Six Sigma, with a minimum of 2 years of experience as a Master Black Belt and completed 20 projects with demonstrated success and financial results.
Technical competency in Six Sigma skills: DMAIC, DFSS, Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques.
Experience in coaching and delivering training at all levels of an organization.
Strong leadership skills with a proven ability to facilitate cross-functional teams.
Excellent written and verbal communication, presentation and facilitation skills.
Proficiency in Windows, Minitab, Excel, Word, PowerPoint and simulation software.
Person must be able to establish personal relationships with employees at all levels of the organization.
Bachelor’s degree required, Formal Six Sigma training, Master Black Belt certification preferred, some accounting and systems background preferred.

You can view job and apply for job openings via our website at http://ivantage.ohiocat.com/applicant

POSITION:  DIRECTOR OF QUALITY/OPERATION MEASUREMENT posted 2/12/07
Qualifications:  RN or Pharm.D  or equivalent advanced degree.   Must have either hospital or healthplan experience or both.  Could consider non-clinical individual, who has equivalent experience in a medical setting. 

1. Position based at the corporate office of a national consortium of  hospitals and academic centers. 
2. Need someone who has background in Hospital Q.I. or Healthplan setting, who has strong leadership and measurement skills.
3. This is a hospital based organization developing and implementing QI programs for hospitals.
4. Experience managing projects as well as data analysis/quality/performance improvement expertise. 
5. Responsible for overseeing a staff of managers in charge with the implementation of all clinical and operational measurement applications (measurement tools and training), analysis and evaluation of hospital clinical and operational data, and on-going member coaching and support interactions related to data and/or measurement.
6. This position requires the candidate to be able to successfully manage multiple diverse measurement projects while at the same time building and maintaining strong relationships with various internal corporate departments and area offices.
7. Consulting or project experience or equivalent preferred
8. This position also requires an individual with a strong background in problem solving, data analysis and people management, preferably in a healthcare organization or environment.
9. Ability to assess member clinical and operational needs and to present/educate regarding data usefulness and implementation strategies considered essential for success. 

PLEASE CONTACT ESP SEARCH FIRM:
Sonia Varian
(818) 707-7118
espsonia@pacbell.net

 

Director of Global Quality for eTelecare Global Solutions Location Flexible: 12/16/06

Be A Hero To Others…And Yourself. Make a difference in people's lives…and be rewarded along the way.  eTelecare has outstanding opportunities for outstanding people. Are you up to the challenge?

About The Company Founded in 1999, eTelecare is an outsource call center, providing customer service, inbound sales, outbound sales and technical support. Our clients are in industries such as consumer technology, financial services, telecommunications, business services, travel and others – they are the top brand names that people know and love.

Today, eTelecare has 11 call centers and over 7,000 employees, providing services onshore in the U.S. and offshore in the Philippines. eTelecare has won 38 major industry awards, including INC. Magazine’s top 50 fastest growing company in the U.S.

The benefits of working at eTelecare include interesting work, exceptional coworkers, an upbeat environment, competitive compensation, health benefits, and more. eTelecare is a company that feels local…but has the strength of a global company…the best of both worlds.

About The Position

Summary:
This position oversees global operations of the quality department of eTelecare Global Solutions. The Director is accountable for all aspects of this department – client, shareholder and employee. The position oversees an annual budget of over $4 million and a worldwide headcount of over 300 personnel, split between the US and the Philippines. The position reports into the VP, Global Shared Services.

eTelecare’s Quality department is focused on providing operations with deep and actionable insight into how the company can deliver better value to its clients. The work of the department is heavily analytical and data-driven, with the director driving the various engagements of the department. The director is responsible for developing and deploying a quality strategy for eTelecare, in conjunction with operations. A significant portion of the director’s time will also be spent in the development of the managers that report into the position as well as on client relationship management.

There is flexibility on where the position would be based – Scottsdale, AZ and Manila, Philippines are both possibilities.

Detailed Responsibilities:

Client Value:
-  The position is responsible for fundamentally defining how the eTelecare agent-customer interface can be improved. This will in large part be achieved through deriving actionable insights from the thousands of monitorings that eTelecare’s QA agents conduct everyday.
-  eTelecare’s quality department needs to be providing operations with intervention strategies, predictive models and measurements of progress that go above and beyond the obvious and that which can be gleaned directly by operations. There is a very heavy analytical component to this role and the director needs to be able to add value and provide thought leadership to eTelecare’s highly analytical leadership team.
-  The role is responsible for defining a quality strategy for the company that it will help deploy over the next 24 months. This will be done in conjunction with operations and will likely involve the development of a continuous improvement platform for enterprise-wide deployment.
-  The Director of Global Training ensures that all constituent departments of the group successfully meet client commitments and handles escalations when any of the clients are unhappy with the performance of one of the departments.
-  Actively problem-solves when any of the constituent departments is having difficulty meeting its commitments.

Shareholder Value:
-  Develops an overall budget for all the constituent departments based on expected growth in the various business units of the company as well as its different regions.
-  Manages to the budget developed and is expected to ideally deliver savings off of the budgeted amount through the use of fiscal discipline, operational innovation and good management skills.
-  In line with eTelecare’s continuous improvement philosophy, is always on the lookout for new ways to optimize performance and return on investment.
-  Is expected to develop and deploy an outsourcing strategy where appropriate if the same service is better delivered through a vendor at a lower cost.

Employee Value:
-  Is truly excited about employee skill development. The quality managers at eTelecare are a group of young, committed individuals in need of a strong mentor. The Director will fill that role.
-  Is in charge of the development and retention of over 300 employees spread across the United States as well as the Philippines.
-  Evaluates the performance of the employees in the group and ensures that these performance reviews are conducted in a timely manner.
-  Is available for any employee-related discussions that require senior attention.
-  Ensures that all employees in the group follow the rules in the employee handbook/code of conduct.

Requirements:
-  Six Sigma certification is strongly preferred
-  Experience with Lean methods is strongly preferred
-  7-10 years of experience in a quality department of which 2 years involves global/multi-country responsibility with a top-tier call center
-  Experience managing budgets of over $3 million in costs is strongly preferred
-  Outstanding written and oral communication skills
-  Experience working with outsourced call center/business process companies is strongly preferred
-  International experience/demonstrable interest is strongly preferred
-  Experience with training, organizational development, learning management would be a strong plus
-  Bachelor's degree required - Master's preferred

Contact Information: Please send resume via email only to: Ryan.Smeltzer@etelecare.com When submitting your resume, please specify job title on subject line.

Company:  Siemens - posted 11/21/06 Job Title:  Process Improvement Consultant (Consult Strategic Bus. Planner) Full Time Position Salary-64-96k

To apply:  http://careers.peopleclick.com/jobposts/Client40_Siemens/BU1/External/PCK221-165797.htm

Job Description:
 Education: BS/BA in Business Administration, Finance, Supply Chain Management, or related degree required.

Primary Responsibilities:
The Program Office Strategic Business Planner is responsible for the productivity controlling in the Siemens Automation and Drives (SEA) - Large Drives, Medium Voltage and Applications (LD A). LD A (a.k.a. Robicon) is headquartered in Pittsburgh. LD A's primary business is centered around industrial power conversion and control. It specializes in commercializing new technologies, developing market-leading power electronics and power control solutions. LD A designs, manufacturers, markets, and services industrial medium voltage variable frequency drives and power supplies with subsidiaries/factories in Brazil, Canada, China, Germany, UK, and US.

The Strategic Business Planner will be responsible for all productivity measures identified in the LD A global business unit, validating the implementation of the measures according to content related (traceability, feasibility, potential savings), actuality, and form-related (completeness, comprehensibility, consistency) criteria. In addition to the financial evaluation of the measure, the plausibility of the content is particularly important.
With the assistance to build measures, implementation of training and controlling of the productivity measures, the Strategic Business Planner ensures the achievement of the productivity targets and consequently contributes to the success of LD A.

Competencies:
•Drive the generation of productivity actions with the LD A global business units supporting the overall global business division productivity objectives.
•Support the global LD A business unit in analyzing business situation and identifying strategic needs in the regions. Develop / adopt productivity measures to address the identified issues.
•Monitor and report on the progress of the productivity measures implementation in the division and regions. Analyze root cause of deviation and propose necessary actions to secure the achievement of targets.
•Ensure quality of measures (ongoing adaptation of measures).
•Design and implement key metrics including the required supporting business intelligence tools.
•Promote and communicate best practice sharing (productivity and growth) among the global LD A regions.
•Support the definition of annual target (productivity/growth) in the regions by Siemens divisional management.
•Maintain expertise on Siemens productivity tracking tools.

Years Related Work Experience: 8 + years work experience in a manufacturing environment in a business productivity/process improvement role including the design and implementation of key metrics / quality control measures.

Requirements/Qualifications: •Pervious experience in process and productivity controlling •Knowledge of manufacturing industry with business management experience •ERP experience, SAP preferred •Business Intelligence Tools (specifically COGNOS) preferred •A background in Controlling •Ability to communicate effectively across functional teams and diverse international groups •Proven experience building strategic plans •Familiarity with Siemens PTT and PUMA •Displays initiative – creativity •Organization and quality orientation •Team skills

 

posted 11/10/06

Edwards Lifesciences (NYSE: EW) is a global leader in products and technologies to treat advanced cardiovascular disease, the global leader in acute hemodynamic monitoring and the number-one heart valve company in the world. Headquartered in Irvine, California, Edwards has more than 5,000 employees worldwide, selling medical technologies in more than 100 countries. Edwards Lifesciences leverages its research, design, development and marketing expertise through five main product categories: Heart Valve Therapy, Critical Care, Cardiac Surgery, Vascular Therapy, and Percutaneous Heart Valve Interventions.

For us, saving lives is not just a slogan; it's what we do. From developing devices that keep a heart pumping to creating new technology that monitor vital signs in the critical care setting, we help ensure that patients not only wake up the next morning, but also regain their activity.

---

Senior Industrial Engineer for Cutting Edge Medical Devices

Opportunity Snapshot:
Lean Manufacturing SWAT Team
Edwards Lifesciences is looking for a engineer with experience in high volume manufacturing and process optimization for groundbreaking products. Our newly formed lean Manufacturing team has high level visibility and will work on a variety of projects throughout the Edwards portfolio to implement Lean Manufacturing Processes.

• Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
• Develop manufacturing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization.
• Draft and design layout of equipment, materials, and workspace to illustrate maximum efficiency, using drafting tools and computer.
• Study operations sequence, material flow, functional statements, organization charts, and project information to determine worker functions and responsibilities.

Our Requirements:

• Senior Engineer requires a minimum of four years of experience; Staff Engineer requires a minimum of five years of experience. An advanced degree may offset some required experience. Medical device manufacturing experience in catheter based delivery systems and/or interventional access devices is preferred.
• A background in implementing Lean manufacturing is required. Knowledge of six sigma is a plus.
• A Bachelor's degree in a related engineering field, such as industrial engineering or mechanical engineering, is required.
• Effective communication skills are required. The ability to work well both independently and as a member of a team is essential. Strong technical writing skills are preferred.

How to Apply:
At Edwards Lifesciences, we want you to have as much information as possible before making an important career decision. To find out more about this role and the opportunity it offers, please visit our website:
www.edwards.com

OR

To apply directly to this position, please click the link below or cut and paste it into your browser:
http://www.edwards.com/Careers/reqfinder?urlvariablestring=1794

 

Overall Responsibilities

As a member of the USP Triad Operations Reengineering Team, this position is responsible for:

• Ensuring that key business processes within Triad Ops and USP are designed, implemented and measured to deliver optimal value to PFE

• Managing critical operations projects within Triad Operations and across USP

• Researching “best in class” operations processes/technology and identifying opportunities to enhance Pfizer’s competitive advantage through the implementation of operations strategies

Principal Job Duties and Accountabilities

• Manage full life-cycle process redesign:  analyze current processes, identify opportunities for improvements, develop alternative solutions, evaluate systems options, manage implementation and communication

• Design and document processes, roles, responsibilities, metrics and reporting to support an effective, efficient and HLC-Compliant Triad Operations organization and ensure continuous improvement

• Define standard operating procedures within Triad Operations and across the broad USP Medical, Marketing, Sales organizations

• Work with Leadership to develop change management strategies to support new designs

• Manage cross-functional teams in the completion of key projects

• Partner with Triad Operations Team Leaders, TM, Legal, L&D, OE and external consultants to manage process innovation

• 5-10 years experience in process and/or systems consulting
• Demonstrated ability to participate in/lead the implementation of change management programs
• Demonstrated ability to plan, organize and successfully complete complex projects within defined budgets and timelines.
• Ability to partner across multiple functions to deliver the best possible solution for a client
• Strong verbal and written communication skills, including design and development business cases, presentations and proposals
• Project management certification a plus. Systems development and implementation a plus
• Working familiarity with operations improvement tools and methodologies such as:  six sigma, lean principles, process mapping, TQM, Fishbone Diagrams, Control Charts, Pareto Diagrams, and balanced scorecard
• MBA desirable
• Familiarity with Pharmaceutical Marketing and Sales Operations a plus

Name: Owen Sweeney
Title: Staffing Manager
Means of Contact: Please send resume via email only to: owen.sweeney@pfizer.com When submitting your resume, please specify on the subject line the job title.
 

 

Black Belt Quality Analyst, Mercer HR Services
Dallas/Houston, TX (posted 8/23/06)

 

Mercer Human Resource Services the third largest global HR service provider with over 10,000 client relationships worldwide has several entry-level and experienced positions available due to our tremendous growth. We employ over 1,600 professionals in the U.S. with concentrations in virtually every area of HR expertise.

Mercer HR Services is a division of Mercer HR Consulting which is the global leader for trusted HR and related financial advice, products, and services, with more than 14,000 employees serving clients in 145 cities and 41 countries and territories worldwide. The company is a wholly owned subsidiary of Marsh & McLennan Companies, Inc., which lists its stock (ticker symbol: MMC) on the New York, Chicago, Pacific, and London stock exchanges. For more information, visit www.mercerHR.com .

In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity, and employment relationships of the global workforce and through our employees who have deep and broad global and local expertise. These combined create a world-class Mercer brand and a culture of professional excellence.

The Quality Analyst will play a key role within the Americas Operations organization. Responsibilities will include:

• Formulate strategy to implement quality system standards and practices
• Identify opportunities for improvement and initiate process improvement projects
• Lead and drive Six Sigma projects to deliver significant operational improvement and financial benefit in selected transactional environments (H&B Administration, DB Administration)
• Partner with Process Owners and Champions to drive results
• Act as a technical expert, coach and train Green Belts and team members
• Act as change agent to instill Six Sigma culture throughout the organization
• Monitor performance and improvements in key metrics
• Experience in benefits administration required
• 5 years of business/operations experience with 2+ years of direct experience as a Black Belt
• Completed 3 transactional-related projects with demonstrated success and financial results
• Technical competency in Six Sigma skills: DMAIC, Lean and change management
• Strong leadership skills with proven ability to facilitate cross-functional teams
• Ability to influence peers and high level managers
• Ability to build strong working relationships with internal customers
• Demonstrated ability to effectively coach and train Green Belts and project teams
• Excellent written and verbal communication, presentation and facilitation skills
• Strong financial acumen
• Proficiency in Excel, Word and PowerPoint software
• Bachelor's degree
• Formal Six Sigma training
• Black Belt certification

Mercer Human Resource Consulting Inc. is an equal opportunity employer.

To apply, email your resume to Sally.Johnson@Mercer.com

 

Director of Service and Quality posted 6/30/06

Headquartered in Los Angeles , California , Oakwood Worldwide is the largest provider of high-quality, furnished and unfurnished accommodations throughout the world.  The years since Oakwood was founded in 1962 have been exciting and rewarding.  For nearly half a century, Oakwood has expanded into a multi-faceted business catering to a diversified global market. 

Oakwood Worldwide is seeking an experienced Director of Service and Quality who will report to the VP of Marketing and will also work closely with our executive leadership team to create and build a customer service excellence program. The ideal candidate would have vast experience in working with operations, sales, finance, marketing, human resources and IT.  This position will lead the development and implementation of customer service initiatives and projects. While working collaboratively with Oakwood Associates, the Director of Service and Quality will identify areas in the service chain delivery process where there is risk of failure. Responsibilities will also include providing leadership by developing solutions and a defined methodology to improve upon customer service excellence, as well as defining and extending lessons learned in order to strive for continuous excellence. This high profile, fast paced position requires management experience, excellent communication skills and organization.

Duties and Responsibilities

• Develop effective analytics and provide feedback regarding service delivery failures or customer concerns
• Develop service recovery plans and policies when defects occur
• Demonstrate improvements of the customer service excellence program
• Structure the training and development and measure the performance of the organization
• Coordinate with third party survey vendors and develop appropriate action plans based on findings
• Set performance standards to meet service goals and coach the organization leadership team in order to achieve high performance
• Partner with others to develop and manage incentive programs

Requirements

• Bachelor's degree or equivalent experience; Master's degree preferred
• Minimum 5-8 years leading and managing the development, implementation and execution of a customer service department in a Business to Business environment and a Business to Customer environment
• Knowledge and experience with MS Project, Visio, MS Office
• Preferred certifications: CCSP, CRM, or Six Sigma (greenbelt minimum)
• Experience with total quality management process
• Experience with both public and small entrepreneurial privately-held companies working with all levels of the organization to improve customer service

Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan with a generous employer match.

Additional information about Oakwood Worldwide can be found at our Company website - www.oakwood.com .

EOE, F/M, D/V

Associate Director, Product Development Support (Master Black Belt) – 0605522 Johnson & Johnson Pharmaceutical Research & Development L.L.C. Springhouse, PA

Small-Company Environment/ Big-Company Impact (posted 6/2/2206)

Johnson & Johnson Pharmaceutical Research & Development, L.L.C. develops treatments that improve the health and lifestyles of people worldwide. Research and development areas encompass novel targets in neurologic disorders, gastroenterology, oncology, infectious disease, diabetes, hematology, metabolic disorders, immunologic disorders, and reproductive medicine.

Position Description: ChemPharm Operations (CPO) is a newly formed department within the Chemical and Pharmaceutical Development (CPD) with a qualification support group, a process support group (internal consultancy, quality & compliance and strategic planning) and a product support group (product development support, portfolio planning, capacity management, performance tracking and account management).

Within the product support group a position is available for an Associate Director of Product Development Support/Performance Analyst. This leader will play a critical role in driving the development of robust products using Design Excellence or Quality by design principles and analyzing the performance of CPD. Will be responsible for supporting a number of cross-functional ChemPharm teams in the application of the quality by design roadmap using design Excellence principles. Provide just in time training to these ChemPharm teams for the tools to be used in team Meetings. Monitor and gauge the quality and robustness of the developed products to objectively assess where the team is in achieving its goals, so that proper actions can be defined. Will guide the team through the systematic steps of problem solving (DMAIC) when the ChemPharm team is confronted with out-of-trends / out-of-specifications which cannot readily be resolved (MBB). Provide support to the technical teams that belong to the ChemPharm team. Review and help the technical team to create its development plan and reports in alignment with the Quality by design roadmap. Responsible for improving measurement systems and tracking/analyzing the performance of ChemPharm.

Position Qualifications: A minimum of a Masters degree within a Scientific or Engineering related discipline is required. Candidate should possess a minimum of 5 years of experience within drug development in the pharmaceutical industry. Six Sigma/Design Excellence Black Belt or higher certification or equivalent experience in Quality by Design principles is a requirement. Master Black Belt Certification would be preferred. Previous large scale project management experience is required. Excellent communication skills with fluency in English both verbal and written is also required. The ability to work as part of a complex matrix/cross divisional team is needed as this position will involve interaction with multiple functional areas across both the US and Europe. The appropriate candidate will have an innovative and enthusiastic personality with a "can do" mentality. Must be able to travel internationally as needed (10%).

To Apply: As a valued team member, you'll receive a competitive salary and great benefits including medical/dental, a 401(k), a pension plan and a comprehensive wellness program. If interested, please email a copy of your resume to NMichini@corus.jnj.com , noting Req. Code 0605522 and Source: 6Sigma in the email subject. Please also apply online at www.jnj.com/careers . The Johnson & Johnson Family of Companies has a strong commitment to diversity and welcomes applications for all individuals. EOE M/F/D/V

 

Posted 5/5/2006

For 100 years, Badcock has been a leader in home furnishings. We surround ourselves with talented team members who understand our dedication to our customers and are looking for professionals who share our philosophy. Join us as a Director of Quality Assurance !

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Overall responsible for quality throughout Badcock's supply chain, from supplier quality through to product quality as delivered to Badcock's end customers.

•  Develops and reviews processes for ensuring product quality at all stages of the supply chain.

•  Directs fact-based analytical reviews of non-conformance, directs root cause analysis, and recommends process changes and new practices to reduce non-conformance within overall business context.

•  Supervises quality assurance specialists and inspectors throughout the business.

QUALIFICATIONS REQUIRED:

• Broad knowledge of supply chain operations.
• Manufacturing and design experience is a plus because it provides insight into supplier quality issues.
• Strong leadership, influencing skills, people management skills, and presentation skills.
• Strong quantitative and analytical skills.
• Mastery of statistical tools and techniques – theory and application; problem-solving skills and experience are essential, mastery of Failure Modes & Effects Analysis (FMEA).
• Six-sigma black belt qualifications preferred.
• Mastery of computer applications including: Microsoft Office (Excel, PowerPoint, Word), and Microsoft Access.
• Database skills required such as those used to query existing databases as well as database design for quality management systems.
• Knowledge of advanced statistical packages such as SPSS is a plus.
• 6-10 years industry experience with some of that experience in retail or distribution environment.
• Bachelor degree in engineering or technical field required. MBA or relevant master's degree is a plus.

Interested applicants should send resume to: W.S. Badcock Corporation, P.O. Box 497 , Mulberry , FL 33860 . Fax: 863-425-7513. Email: vicki.cooper@badcock.com

Badcock will treat you right! www.badcock.com Drug Free Workplace, EOE

 

 

Posted 5/4/2006

Job Title: Six Sigma Blackbelt / Process Improvement Manager Full Time Regular Full Time Internal ID # 2901 Shift: APPLY HERE

Location: Billerica, MA USA

Requirements

This position will focus on driving Order to Cash process efficiencies in a Global Supply Chain environment.
• Utilize Lean concepts and Six Sigma rigor in order to systematically drive and implement process improvements throughout the Customer Service and Distribution areas.
• Conceive, lead, coach, and manage multiple Six Sigma and Lean improvement projects as prioritized by senior management.
• Use project management, DMAIC, DFSS and Lean methodology to complete projects and deliver process and financial results in specified time- frame. Incorporate voice of the customer requirements and data analysis in all process improvements.
• Develop and institutionalize appropriate metrics including dashboards, scorecards and productivity reporting.
• Participate in scorecard reviews and execution of customer focused improvement initiatives. Determine key drivers to reach customer satisfaction goals.
• Influence, collaborate and communicate with all levels of employees and management.
• Identify, leverage and share best practices.
• Mentor Green Belts and provide training in Lean and Six Sigma concepts.
Qualifications
• BS/BA degree or equivalent
• Six Sigma Blackbelt certification
• Strong understanding of Lean concepts and Six Sigma methodologies via completion of formal training.
• Strong quantitative and analytical skills, with PC proficiency in Minitab, Visio and Microsoft Office
• Experience leading Action Works Outs/Kaizen Events
• Demonstrated high performance history; proven ability to execute and get results
• Self-directed and able to work well under pressure in a dynamic environment
• Strong interpersonal, facilitation, and coaching skills Ability to influence and gain commitment at all organizational levels
• Experience with planning and executing change
• Outstanding project management and team leadership ability
• Excellent verbal and written communication skills, including presentation skills
• High level of energy and enthusiasm and ability to energize others
Desired
• Prior experience in front-line operations management role.

 

Position Filled - Northrop Grumman Electronic Systems , a world leader in the design, development, manufacture, and support of advanced electronic sensors and systems for military, government, and commercial applications has an opportunity for a Multi-Disciplined Engineer . (posted 4/19/2006)

The successful candidate will lead and support high-value process improvement projects for all business processes while ensuring that the process improvement results are measured and sustained.

Develop, train, coach, and effectively support Six Sigma Black Belts, Green Belts, and Yellow Belts. Develop and deliver Six Sigma training material throughout the enterprise. Individual needs to be results- oriented with a focus on achieving overall business objectives. Excellent verbal and written communication skills required. Selected individual will be an enthusiastic and high-energy change agent. BS/MS in Mathematics, Engineering or equivalent required. An advanced degree is a plus. Must be Black Belt certified through an industry-recognized organization whose curriculum is in alignment with the American Society of Quality (ASQ) Black Belt curriculum. A minimum of 5-7 years of engineering experience is required with 2 years of applied Black Belt experience preferred. Department of Defense (DoD) Secret clearance desirable.

For more information on this and other current opportunities, please visit our website at www.careers.northropgrumman.com .

Position Filled

 

Houston, Texas Dir Prac Quality & Efficiency 009813

US Oncology - CCS Exempt P13 (posted 3/5/06)

SCOPE: Direct accountability to identify, design and lead the implementation of improvement methodologies grounded in Lean Six Sigma principles to achieve leadership quality and process efficiency in the Oncology Healthcare industry. Provides process improvement leadership and has a deep understanding/knowledge of oncology related workflow to get desired results in quality and efficiency improvement. Must be able to positively influence network, physician and practice level leadership to achieve these results. Will be responsible for managing, training, and developing associates and indirectly responsible for development of practice level resources. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Work on practice level lean six sigma projects to demonstrate the tangible benefits of a formal improvement methodology.
• Lead the development of a USON friendly, Lean Six Sigma grounded methodology, and related toolset, that will allow a USON practice to significantly improve its clinical quality and expand its capacity to serve new cancer patients with the existing set of resources.
• Develop a set of PQE metrics that will allow practice and network leadership to measure customer satisfaction, process efficiency, and capacity utilization within a practice and throughout the network.
• Develop a curriculum, and related training modules to educate USON management and personnel in the principles of the developed PQE methodology and related toolset.
• Work with finance to development a method to measure the financial benefits of the execution of the methodology.
• Work with USONs Managed Care resources to ensure the understanding of the benefits of the PQE initiatives so they can be incorporated in contracts.
• Lead and develop assigned resources to become practice leaders.

MINIMUM QUALIFICATIONS: Bachelors degree (BS) with minimum 7 years of organization and process development experience, three to five of those years of experience as a working Six Sigma Blackbelt in the healthcare industry. Demonstrated communication skills. Master Blackbelt experience and a technical degree would be preferred.

PHYSICAL DEMADS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is
occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, physician leadership, nursing

The company reserves the right to alter, change, or modify this job description at any time, with or without notice. The duties and responsibilities contained herein are considered representative, but not necessarily all inclusive, of the duties and responsibilities which may be required of a job incumbent. All other categorizations contained herein are meant to be representative of the general environment or working conditions in which the job is performed. Work will require frequent travel by air or automobile, approximately 25-30% of work week, on average.

Please send your resume to: Paul.LeBeau@USOncology.com

 

(Posted 2/9/06) Director, Right First Time – Victoria 's Secret Production, Columbus Ohio

The Director, Right First Time – Victoria's Secret Production is responsible for establishing a Right First Time culture and mentality through the supply chain from concept to market. Implementing the necessary tools and training, in support Right First Time culture, methodology and continues improvement. Partner with Brand and Center organizations to develop and implement best practices that will foster continuous improvement in product development, sourcing and distribution of products.

This position reports to the Vice President - Technical Services and manages the Quality Assurance team.

  Must possess the ability to:

•  Build a culture of quality, designing and implementing best in class industry leading business processes across diverse supply chains, providing excellent service to the internal and external customer base, talent development, organization design and strong

•  Set policies for (Global) Quality assurance / , Right First Time team

•  Provide strategic direction for the (Global) Quality assurance / , Right First Time team and future initiatives alignment.

•  Direct the functional operation of the (regional) Quality assurance / , Right First Time team.

Collaborate with internal and external cross-functional partners to drive and agenda that supports a RFT culture and mentality.   

•  Establish and maintain a continues improvement methodology

•  End to end process quality responsibilities ensuring effective/efficient supply chains consistently delivering highest product quality and value to our customers.

•  Establish and maintain policies, procedures and standards. Govern product quality assurance throughout the product life cycle including product development, sourcing and distribution.

•  Direct and assist top tier contract manufacturers in process improvement related to product quality, component performance and packaging design.

•  Ability to develop, motivate and retain talent.

  Qualifications:

•  Proven ability leading multiple offshore quality assurance teams simultaneously while successfully driving cultural change at the functional level REQUIRED.

•  Demonstrated skills as a change agent in a speed, quality and customer service driven culture, REQUIRED.

•  Ten or more years of Product Quality “change culture” leadership experience in a global manufacturing environment dealing with branded apparel and other related products with annual first cost volume responsibility in excess of $400 million US dollars, preferred.

•  Supply chain experience working in collaborative cross-functional relationships with product development merchandising and design teams, successfully leading the integration of multiple independent change initiatives preferred.

•  ASQ CQE, CRE or Six Sigma Black Belt certification preferred.

•  Passion for customers, consumers, continuous improvement, change.  

•  Ability to work and travel internationally 25% or more, annually.

•  Keen written, verbal and electronic communication skills.

•  Bachelor's degree required, MBA preferred.

If interested Contact Elinor at EIttah@Limitedbrands.com

 

Project Manager Sr., Business Transformation (posted 12/12/2005)

Job I.D. #7305001 Albuquerque , NM

PNM Resources has an exciting opening for a Sr. Project Manager! The successful incumbent will be responsible for multiple medium to large scale, complex projects and/or initiatives in one or more the following areas: business improvement, organization performance, mergers and acquisitions, or business intelligence and measurement. The incumbent will d esign, organize, prioritize, and schedule work assignments and supervise activities of multi-disciplinary, cross-functional teams and workgroups. Position requires experience using MS Project, or equivalent project management software. Preference given to candidates with Six Sigma Black Belt certification and experience with MS Project server or similar Enterprise tool. Bachelor's degree with at least seven years of related experience, at least 2 years of management experience required. For a full description of job requirements and to apply visit us online at www.pnm.com/careers No Later Than December 27th , 2005.

PNM Resources is an EEO/AA Employer Women and Minorities are encouraged to apply

 

POSITION SPECIFICATION

POSITION TITLE: Sales Effectiveness, Six Sigma Black Belt (posted October 6, 2005)

REPORTING TO: Director, Sales and Marketing (Acetate Business Unit)

LOCATION: Dallas , Texas

The Company is an integrated global producer of value-added industrial chemicals. The company has #1 or #2 market positions worldwide in products comprising the majority of its sales. In 2004, The Company generated sales of $ 5.07 billion and had approximately 9,000 employees.

SCOPE AND RESPONSIBILITY The Sales Effectiveness Six Sigma Black Belt will be responsible for leading high impact, sustainable commercial process improvements and projects within The Company's Acetate's Sales and Marketing function through the use of Six Sigma tools. This position is supporting a global business unit.

BACKGROUND REQUIRED : The successful candidate will be a certified Six Sigma Black Belt. S/he will have a minimum of five years of commercial, customer service, or customer technical support experience. An individual with prior experience working in a sales capacity is highly preferred. The successful candidate will have the ability to lead cross-functional teams, sometimes including customers. The ability to juggle multiple task and projects is necessary. The Sales Effectiveness Six Sigma Black Belt will have a track record of successfully mentoring Six Sigma project champions and Green Belts. An outstanding track record of Six Sigma results as supported by a mix of Six Sigma projects in sales, marketing and customer technical support is necessary. Experience working in a performance products manufacturing organization is preferred. Global business experience is highly preferred. Knowledge/experience in supply chain management and lean manufacturing is also very desirable.

EDUCATION REQUIRED: A Bachelor's Degree is required. Engineering or Science concentration is preferred. An MBA or advanced degree is very desirable.

For Inquires or to Apply:  Laverne H. Hay Director, Search & Operations Integrated People Solutions (303) 998-2424 lhay@ipeoplesolutions.com

 

 

 

Title: Master Black Belt (posted September 8, 2005)
Reference number: BK 3607
Location: Berkeley, CA 94710

Contact recruiter: Jackie Moore
email address: bayerjobsJM.b@bayer.com


Job description:
The incumbent is responsible for managing and executing improvement projects and initiatives to completion. The incumbent will also be accountable for ensuring that the projects meet applicable internal and external standards, policies and regulations.

Incumbent partners with Site functions to interpret and implement internal and external requirements to improve the overall efficiency of the Technical Operations (TO) organization.

Incumbent typically supports one or more of the functional areas - Fermentation, Purification, Filling and Freeze Drying.

- BS/BA (4 years of university experience) or equivalent
- Black Belt Certified
- Master Black Belt Trained / Experience preferred
- Strong analytical/problem solving skills
- High degree of customer sensitivity/acumen
- Outstanding communication and team leadership skills
- Demonstrated cross functional project leadership
- Demonstrated ability to independently develop, manage and implement aggressive project plans
- Demonstrated history of top performance
- Demonstrates potential to take on greater responsibility in the organization or possesses exceptional knowledge in statistical analysis

Certification requirements
- Completes 2 strategic projects (or completes at a agreed upon rate of
achievement a campaign to implement a Lean fundamental)
- Coaches 5 LEAN SIX SIGMA projects to closure
- Leads (grandfathers) at least 2 waves of LEAN SIX SIGMA training
- Spends at least 2 years in full time Master Black Belt role

In addition, the following are necessary for success in this position:
- Work schedule flexibility
- May require occasional travel

About Bayer HealthCare:
Explore exciting career opportunities at our new Bayer Biological Products Global Headquarters in Berkeley. Bayer, a name synonymous with health, has recently established a Biological Products Global Headquarters in Berkeley.

Bayer Biological Products offers a vibrant, diverse community with over
1,400 employees. Our employees enjoy a collaborative environment where creativity is valued and personal development is encouraged. We are committed to hiring the best people and providing a highly challenging and rewarding professional experience. Bayer offers an outstanding compensation and benefits package. The company also makes significant investments in professional development programs that provide opportunities for our employees to grow and advance in their careers. To learn more about our exciting careers or to apply, please visit: www.founditatbayer.com .

 

Cordis, Johnson & Johnson – Master Black Belt, Miami Lakes, FL (posted 6/16/05)

For more than 40 years, Cordis Corporation, a Johnson & Johnson company, has pioneered less invasive treatments for vascular disease. Technological innovation and a deep understanding of the medical marketplace and the needs of patients have made Cordis the world's leading developer and manufacturer of breakthrough products for interventional medicine, minimally invasive computer-based imaging, and electrophysiology. Today, 7,000 Cordis employees worldwide share a strong commitment to continue the Company's groundbreaking work in the fight against vascular disease.

Cordis is currently looking for Master Black Belts in the areas of New Product Design, Supply Chain and Sales & Marketing for our Miami Lakes, FL location.

Supply Chain and Sales & Marketing MBB Qualifications: Customer inventory management, Supply planning, Sales and Operations Planning and New Product Launches. 5-15 years experience required. BS required, MS preferred

New Product Design MBB: Must have experience designing a tangible product and assisting inthe transition to manufacturing. DFSS & DMADV is required. Medical device design experience preferred but not required. 5-15 years experience required. BS required, MS preferred.

To Apply: As a valued team member, you’ll receive a competitive salary and great benefits including medical/dental, a 401(k), a pension plan and a comprehensive wellness program. If interested, please send you resume to jdollar@crdus.jnj.com. The Johnson & Johnson Family of Companies has a strong commitment to diversity and welcomes applications for all individuals. EOE M/F/D/V.

(posted 6/16/05) Director Process Excellence (0503140)  

ASP, Division of Ethicon (a Johnson & Johnson company)

Irvine, California

Advanced Sterilization Products, division of Ethicon, Inc., is a leading developer of innovative instrument sterilization, disinfection, and cleaning technologies, including STERRAD® Systems and the CIDEX® Family of Products. The company is dedicated to protecting patients, health care workers, and the environment with products that focus as much on safety as they do on efficacy and cost-effectiveness. Utilizing advanced instrument processing technologies, its products help customers promote positive patient outcomes while controlling costs, increasing productivity, and enhancing safety.

Position Description:

The Process Excellence (PEx) Director will act as the organizational leader of Process Excellence deployment and an internal consultant for ASP.  This is the main leadership role in the implementation of Process Excellence at the business level including project selection, project leadership, and guidance of key team members. The PEx Director is a Change Agent responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement within a six sigma environment, and ensures full PEx implementation in all business functions.

Works with the business leadership to lead and guide all PEx initiatives within the business.

Works closely with the division management on PEx process projects.

Ensures ongoing education of all employees in PEx initiatives, promoting a continuous learning environment.

Ensures that PEx steering committee and teams are established and appropriate personnel are trained in and effectively implement PEx principles, techniques, and methodologies (i.e. six sigma, design excellence, lean, cellular manufacturing, Kanban pull systems, etc.).

Makes implementation and results a top priority and regularly updates the organization's implementation plan. Empowers every employee through positive reinforcement of team oriented continuous improvement.

Communicates the status of all PEx efforts to divisional leaders. Provides documentation of results and benefits achieved.

Facilitates the sharing of "best practices" methods and ideas across the organization.

Position Qualifications :

The Process Excellence (PEx) Director will act as the organizational leader of Process Excellence deployment and an internal consultant for ASP.  This is the main leadership role in the implementation of Process Excellence at the business level including project selection, project leadership, and guidance of key team members. The PEx Director is a Change Agent responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement within a six sigma environment, and ensures full PEx implementation in all business functions.

Works with the business leadership to lead and guide all PEx initiatives within the business.

Works closely with the division management on PEx process projects.

Ensures ongoing education of all employees in PEx initiatives, promoting a continuous learning environment.

Ensures that PEx steering committee and teams are established and appropriate personnel are trained in and effectively implement PEx principles, techniques, and methodologies (i.e. six sigma, design excellence, lean, cellular manufacturing, Kanban pull systems, etc.).

Makes implementation and results a top priority and regularly updates the organization's implementation plan. Empowers every employee through positive reinforcement of team oriented continuous improvement.

Communicates the status of all PEx efforts to divisional leaders. Provides documentation of results and benefits achieved.

Facilitates the sharing of "best practices" methods and ideas across the organization.

To Apply:

As a valued team member, you’ll receive a competitive salary and great benefits including medical/dental, a 401(k), a pension plan and a comprehensive wellness program. If interested, please apply directly on-line at our web site www.jnj.com/careers noting Req. Code 0503140. The Johnson & Johnson Family of Companies has a strong commitment to diversity and welcomes applications for all individuals. EOE M/F/D/V

 

South Jersey Healthcare Black Belt Full-time Vineland, NJ

We are seeking an individual to be responsible for measuring, analyzing, improving and controlling key processes at South Jersey Healthcare.

Candidates should have a BA/BS degree (Master's preferred), strong analytical/problem-solving skills and proficiency working with teams/projects. Must have a high degree of customer sensitivity, along with outstanding communication skills. Cross-functional leadership skills and the ability to independently develop, manage and implement aggressive project plans are required. Proficiency with statistical analysis and experience with Six Sigma and effective change management processes preferred.

Visit the Web site and apply for a specific opportunity. Go to general website
www.SJHealthcare.net or a direct link here. You may also call our Jobline at 1-877-798-2878 for additional opportunities. EOE

It's a great time to join South Jersey Healthcare. The excitement continues after the opening of our new Regional Medical Center, featuring the latest in medical technology. It's the first to be built in South Jersey in 20 years - and it's helping to shape the future of South Jersey healthcare!

www.SJHealthcare.net Posted 6/1/05

Advanced Sterilization Products, Division of Ethicon, Inc. Director Process Excellence (0503140) Irvine , California

Advanced Sterilization Products, division of Ethicon, Inc., is a leading developer of innovative instrument sterilization, disinfection, and cleaning technologies, including STERRAD® Systems and the CIDEX® Family of Products. The company is dedicated to protecting patients, health care workers, and the environment with products that focus as much on safety as they do on efficacy and cost-effectiveness. Utilizing advanced instrument processing technologies, its products help customers promote positive patient outcomes while controlling costs, increasing productivity, and enhancing safety.

Position Description:

The Process Excellence (PEx) Director will act as the organizational leader of Process Excellence deployment and an internal consultant for ASP.  This is the main leadership role in the implementation of Process Excellence at the business level including project selection, project leadership, and guidance of key team members. The PEx Director is a Change Agent responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement within a six sigma environment, and ensures full PEx implementation in all business functions.

Works with the business leadership to lead and guide all PEx initiatives within the business. Works closely with the division management on PEx process projects. Ensures ongoing education of all employees in PEx initiatives, promoting a continuous learning environment.

Ensures that PEx steering committee and teams are established and appropriate personnel are trained in and effectively implement PEx principles, techniques, and methodologies (i.e. six sigma, design excellence, lean, cellular manufacturing, Kanban pull systems, etc.).

Makes implementation and results a top priority and regularly updates the organization's implementation plan. Empowers every employee through positive reinforcement of team oriented continuous improvement. Communicates the status of all PEx efforts to divisional leaders. Provides documentation of results and benefits achieved.

Facilitates the sharing of "best practices" methods and ideas across the organization.

Position Qualifications:

BS in business, engineering, or equivalent; MBA preferred

Six Sigma Blackbelt Certified.

3-5 years experience in Process Excellence. 

Minimum of 4 years management experience with at least 2 years with P&L responsibilities.

Proven track record of successfully leading change initiatives.

Experience implementing Lean and Six Sigma from beginning to full implementation.

Demonstrated ability to not only use but also effectively instruct in the proper use of Six Sigma and Lean Principles such as Value Stream Mapping, 5S, Visual Factory, Just-in-Time, Demand Flow, Single Piece Flow, Continuous Improvement Process, DMAIC, as well as other statistical problem solving tools.

Strong facilitation of encouragement, motivation and inspirational skills.

Good understanding of financial measurements. MS Office software skills, including Excel, PowerPoint, Word, Minitab.

To Apply: As a valued team member, you’ll receive a competitive salary and great benefits including medical/dental, a 401(k), a pension plan and a comprehensive wellness program. If interested, please apply directly on-line at our web site www.jnj.com/careers noting Req. Code 0503140. The Johnson & Johnson Family of Companies have a strong commitment to diversity and welcomes applications for all individuals. EOE M/F/D/V

JOB DESCRIPTION – Black Belt

Background

MedQuist is the world’s leading medical transcription service provider and the premier supplier of dictation, transcription, speech recognition and coding products and services.

In January 2005, a Process Improvement Team was formed as a central department to lead the company on continuous process improvement. Currently there are two Black Belt trainees from within MedQuist that are attending training and beginning project work. A department manager with four years Black Belt experience was hired to lead the department.

MedQuist is in the midst of significant and positive change towards becoming a process-focused organization. There is a ripe opportunity for an experienced Black Belt to emerge as a leader and contributor. In short, MedQuist is poised to be a textbook case of successful Black Belt deployment.

We’re looking for a leader—someone with experience as a certified Black Belt that can bring in extensive outside experience in transactional projects, facilitation methods, mentoring, and even Green Belt training.

Black Belts will be responsible and accountable for leading and completing team-based process improvement projects that utilize the Six Sigma methodology. Projects must be completed in a timely manner (typically <six months) and result in significant and quantifiable process improvements. Also, Black Belts partner with the finance community to ensure that project results can be financially quantified.

Black Belts are expected to introduce the methodology and tools to team members and the broader organization: Black Belts are “ambassadors” for continuous process improvement. Also, the Black Belt must participate in the deployment of other Process Improvement methodologies (i.e. supporting a “Green Belt” program).

Required Knowledge, Skills and Abilities :

• At least a total of seven years full-time professional experience
• A minimum of one year experience as a certified Black Belt
• Strong operations, finance or engineering background
• Successful project management experience
• Analytical / problem solving background and experience
• Excellent communication and presentation skills
• Proven leader of teams with strong influencing skills
• Excellent yearly performance review record
• PC skills and an aptitude for utilizing software applications
• Self-starter with drive, determination, focus, and initiative
• Coaching, mentoring, and/or training experience preferred

Qualified candidates can e-mail their resume and cover letters to tnielsen@medquist.com

Kaiser Permanente - Project Manager II

Health care is changing. Kaiser Permanente leads the way. More than eight million people rely on us for their healthcare. Join our outstanding team and make a difference...every day. Our quality of care is unmatched and so are our health care careers. Employment opportunities are available throughout our California Region, made up of 28 acute care hospitals, including two specialty tertiary centers and 120 ambulatory care centers. Our 85,000 employees and more than 7,000 physicians provide the highest quality of care to over 6 million members. Come join our award winning team and enhance your skills in a full time position.

Project Manager II leads and provides expert technical leadership to highly visible, sensitive and multi faceted projects in the Systems Management and Support dept. Sets strategic direction of projects. Develops project plans which identify key issues, problems, approaches, performance metrics and resources required. Designs processes to address identified     problems. Establishes team membership and negotiates time commitments and resource allocation. Provides staff leadership to multi disciplinary teams, as well as manages work of outside consultants. Motivates team members and facilitates team meetings. Acts as liaison, problem solver, and facilitator. Cultivates and reinforces appropriate group values, norms, and behaviors. Provides guidance to team on performance and productivity issues. Designs research plans for data gathering  and analysis. Actively participates or may lead in analyzing data and developing recommendations and action plans. Accountable for the development of project documentation for senior executives and    other key clients to facilitate sharing of project outcomes and best practices. Plans and facilitates meetings. Makes formal presentations to various senior level audiences. Establishes  procedures regarding implementation of project outcome. Assesses project impact on workforce. May   include developing training program for different levels of audiences. Establishes effective professional business relationships with all levels of management. Instructs and educates on all    aspects of project. May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Bachelors degree or equivalent in Business Administration, Information Technology, HealthCare Administration, Operations Research, Public Health Administration, or other related field. Masters degree preferred. Qualifications: 5+ years of  progressive experience in specified technical area; project management experience in health care preferred. Six Sigma certification/experience strongly preferred. Demonstrated ability to determine key business issues and develop appropriate action plans from multi disciplinary perspectives. Demonstrated ability to conduct and interpret quantitative and qualitative analyses. Effective leadership, project management, and consulting skills. Excellent verbal and written communication skills. Effective interpersonal skills. Must be  able to work in a Labor/Management Partnership environment.

Position will be filled at the Murphy Canyon Road location in San Diego, CA.

RATE OF PAY: $59,100- $84,000      

To apply, please submit your resume to: Kaiser Permanente, HR, 3840 Murphy Canyon Rd, San Diego, CA 92123. Fax: 858-614-3353. Email: scal.csc-recruitment@kp.org. Phone 858-614-3216. Please include source code PMII120304.SIXSIGMA.US on all correspondence.

 

Bloomberg Software Quality Assurance Positions

1. Software Quality Assurance (SQA) Analyst: Trading Systems

The Quality Assurance group is seeking a Software Quality Assurance Analyst to perform rigorous testing of software for Bloomberg's Trading System. Responsibilities include creating, implementing, and reporting test scripts, and completing all relevant documentation. The analyst will use SQA management principles and SQA programs to manage projects and to track, report and provide problem resolution. Experience with Rational products is a plus.

This position will work in both the New York City and Princeton, NJ offices in order to coordinate development with R&D, Operations, and Sales.

Requirements:

 Experience working with SQA processes, and automated testing tools (ie. Rational

Robot). An understanding of the financial markets and the players is required. You also must have the ability to learn how to select, define, prioritize, and apply software measurement, metrics, tools, and analytical techniques.

All applications must be submitted online at:

http://quote.bloomberg.com/apps/career?action=1&jobid=13888&T=career/detail.wm

1. Software Quality Assurance (AESQA) Analyst: US Tradebook

We are seeking an experienced Software Quality Assurance Analyst to perform testing on Bloomberg's US Tradebook equity auto-execution trading platform. This challenging and creative position involves rigorous beta software testing that impacts new and existing functionality, using SQA principles to track performance, identify and communicate problems, and aid in their resolution. In addition, the candidate will have the opportunity to get in on the ground floor in defining deliverables and crafting test plans for all development work related to this initiative. This position will require travel between the Princeton and New York City offices as needed to better coordinate development with R&D, Operations, and Sales.

Requirements:  

* Experience in equity electronic trading
* A thorough understanding of the equity markets, their electronic networks, investment strategies, and regulatory environments
* Familiarity with SQA testing software (Rational, etc)
* Ability to understand software inspection, verification, and validation
* Ability to learn how to select, define, prioritize, and apply software measurement, metrics, tools, and analytical techniques

All applications must be submitted online at:

http://quote.bloomberg.com/apps/career?action=1&jobid=14544&T=career/detail.wm

1. Software Quality Assurance (SQA) Analyst: Fixed Income

We are seeking an experienced Software Quality Assurance Analyst to perform testing on Bloomberg's global fixed income auto-execution trading platforms. This challenging and creative position involves rigorous beta software testing that impacts new and existing functionality, using SQA principles to track performance, identify and communicate problems, and aid in their resolution. In addition, the candidate will have the opportunity
to get in on the ground floor in defining deliverables and crafting test

plans for all development work related to this initiative. This position will require travel between the Princeton and New York City offices as needed to better coordinate development with R&D, Operations, and Sales.

Requirements:

* Experience in fixed income electronic trading
* A thorough understanding of the global fixed income markets, their electronic networks, investment strategies, and regulatory environments
* Familiarity with SQA testing software (Rational, etc)
* Ability to understand software inspection, verification, and validation
* Ability to learn how to select, define, prioritize, and apply software measurement, metrics, tools, and analytical techniques

All applications must be submitted online at: Bloomberg

http://quote.bloomberg.com/apps/career?action=1&jobid=14003&T=career/detail.wm